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FAQ

How can I place an order?

Add a product to the cart by clicking the button next to the product image. Next, provide your shipping details. After choosing a payment method, you will be able to see your order number. You will also receive a confirmation email with the summary of your purchase.

 

Do I need to create an account?

You can place an order without signing up but creating an account will allow you to manage your shopping history and create a list of your favourite products.

 

How to adjust the dimensions of a product?

Type in the desired width and height of the product in centimetres into the empty boxes next to the product design. Next, crop the image. Keep in mind that the shaded area will be outside the frame. In case of difficulties, contact us at contact@myloview.com. We will help you choose the best frame.

 

Can I change the colour of a chosen design?

Yes! You just need to describe the desired changes in detail in the additional remarks box (in your shopping cart). Before completing the order, we will contact you to confirm your choice.

 

Can I order a wall mural made from my own photograph?

Of course! We can use your photos to print wall murals, canvas prints, posters or stickers. The minimum required resolution for photographs is 1000x1000 pixels. You do not have to worry about your privacy - your photographs are only used for the purposes of completing the order. They are never shared or stored in a database.

 

How long will I have to wait for my order?

The order is realised immediately after processing the payment. Within 48 hours your product is passed on to the carrier, ready to be delivered to the designated address. Our products are delivered to many distant parts of the world, which means that the waiting time may vary slightly. Rest assured - you will receive an email upon completion of every stage of delivery.

 

How to get product discounts?

Follow Myloview on Facebook and Instagram. Sign up for our newsletter and you will receive extra 5% discount.

 

How are the wall murals delivered?

Our wall murals are divided into panels. The width of the panels depends on the size of the decoration. The average width of one panel is between 95 and 133 cm and its height is equal to the height specified in the order. The panels are packaged in protective tubes.